Shared Services to Build and Sustain Quality 2018

The National Center on Early Childhood Quality Assurance (ECQA Center), in partnership with the BUILD Initiative, offered a unique technical assistance opportunity for states and territories interested in exploring Shared Services.

About Shared Services

In Shared Services, early care and education (ECE) program can reduce costs and improve the strength of management and the quality of services by sharing administrative functions with other programs that provide the same types of services to children and families. Alliances of ECE programs can take many forms, but have the following in common:

  • Reduced or shared costs through joint purchasing, bulk buying, staff sharing, centralized administration, or some combination of these
  • Shared capacity-building in program, administration, or both, through use of common tools and systems, shared mentoring and supervision, and/or collaborative improvement processes

For additional information about Shared Services, visit Opportunities Exchange, an organization focused on the development of Shared Service Alliances in ECE. Listen as Louise Stoney from Opportunities Exchange describes how her work in early childhood finance led her to the "inescapable conclusion" that we must re-invent the child care industry.

Shared Services is an approach to early care and education management and leadership that centralizes key functions to save dollars, strengthen management capacity, improve early learning and ensure sustainable, high quality programs. From Shared Services: Supporting Quality in Early Care and Education

Two Shared Services in-person meetings were held and the topics included the following:

  • Shared Services 101: was focused on states and territories that had little or no experience using a Shared Services approach, this meeting provided a deep introduction into what Shared Services is, examples of how it has worked in different states and information on a range of resources and how to get started. The session also included information about the web-based Shared Services approach including how to utilize the site to help build the quality of the providers, how other states adapted the site to meet their unique needs, and how to best deepen use of the tools and resources. 8 states participated including: Colorado, Illinois, Michigan, Nebraska, Oklahoma, Texas, Virginia, and Washington.
  • State Policy Approaches to Incentivizing a Shared Services Approach: For state and territories that were familiar with Shared Services, had launched Shared Services on the web, and who wanted to begin thinking about how to revise state policy to incentivize the development of more intensive alliances that share staff at the local/regional level. State leaders learned about a range of policy approaches and heard from other states about best practice and lessons learned and received customized technical assistance to help them begin to identify and implement new policy approaches based on a Shared Services framework. The session also included information about the web-based Shared Services approach including how to utilize the site to help build the quality of the providers, how other states adapted the site to meet their unique needs, and how to best deepen use of the tools and resources. 10 states participated including: Connecticut, Washington, D.C., Maryland, Massachusetts, New Jersey, North Carolina, Ohio, South Carolina, Utah, and Wisconsin.

Resources shared at the meetings:

PowerPoints shared at the meetings: